PRIVACY POLICY

Privacy Policy

Effective Date: 10.06.2025
Last Updated: 10.06.2025

Radiant Living by Ilenia Moreno (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you interact with our website, sign up for our newsletter, or book a class.

1. Who We Are

Radiant Living by Ilenia Moreno
Chemin du Vieux Vésenaz 52 A,
1222 Vésenaz, Switzerland
Email: ileniamc@gmail.com
Website: https://www.ileniamoreno.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name and email address – via newsletter signup forms (Flodesk)

  • Booking details – name, email, and appointment data via Squarespace Scheduling

  • Payment details – processed securely via Stripe; we do not store payment data ourselves

  • Form responses – submitted via embedded Google Forms

  • Usage data and analytics – via Squarespace Analytics and cookies

3. How We Use Your Data

We use your personal data to:

  • Send newsletters and event updates (via Flodesk)

  • Confirm class bookings and manage appointments (via Squarespace Scheduling)

  • Process payments securely (via Stripe)

  • Improve the website and user experience (via Squarespace Analytics)

  • Respond to messages or form submissions

4. Third-Party Services

We use trusted services that may process your data:

  • Squarespace – website hosting, booking system, and analytics

  • Flodesk – email marketing and newsletter management

  • Google Forms – form submissions

  • Stripe – payment processing

These services have their own privacy policies and are committed to protecting your data in compliance with applicable laws.

5. Cookies

Our website uses cookies through Squarespace to collect basic analytics and improve performance. You can control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.

7. Data Retention

We retain your data only as long as necessary for the purpose it was collected, or as required by law.

8. Your Rights

Under Swiss law, you have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise any of these rights, contact us at: ileniamc@gmail.com

9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with the new effective date.

10. Contact

For questions or concerns about this Privacy Policy, please contact:
Ilenia Moreno
ileniamc@gmail.com